BART - Simple Review #1462470907

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Not resolved
2.9
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

I have been sitting on a bart train for 30 minutes. I have to catch a bus to los angelos and have plenty of time to get to west oakland station.

I got in the bart at 10:30. The train didnt mive until 10:54.

Product or Service Mentioned: Bart Train Service.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from May 05, 2016.

BART - Review from Antioch, California

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Not resolved
3.0
Details
Product or Service Quality
Staff
Website

I can't believe peak period trains are only going to Pleasant Hill !! The platforms are so packed that its a matter of time before someone falls onto the tracks.

Trains are completely packed and many cars feel like a hot sweaty smelly sauna. Prices keep going up, but service goes down.

Why does the Pittsburg line always get the short end of the deal, including that *** E_train they are wasting money on. No other station has that ***.

Product or Service Mentioned: Bart Train Service.

Company wrote 0 public responses to the review from Sep 24, 2015.